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Gaming Franchise

Categories: I'm neutral on it
By Ryan Knoll on March 1, 2007 @ 4:22 am

Play N Trade Sells 200 Video Game Store Franchises in 10 Months

This is an interesting “full-service” approach to gaming. They have a “try before you buy” policy, do game console repairs, in-house tournaments, and sell all the gear a gamer needs. Selling 200 stores in 10 months (1,000 store goal in 3 years) is a dangerously fast - how can a young franchisor adequately service so many franchisees? I’m skeptical.

Update March 2, 2007:

Great comment by a reader:

I think this concept will have legs for another 5 years, but then it will crumble. All the new game consoles and obviously the PC games are played in group mode online. Downloading patches and extended game mods are all the rage, so it only make sense to download the original game too (which PC users often do now). So, Play N Trade will live a short life much like video rental and trading.

Of all business to invest in, why would you choose a product that would obviously be replaced in the near term? I’d prefer a high-end game center because many kids can’t afford the $1,500 - $3,000 for top-of-the-line gaming PCs and video cards.

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25 Responses to “Gaming Franchise”  

  1. # 1 Anonymous

    I think this concept will have legs for another 5 years, but then it will crumble. All the new game consoles and obviously the PC games are played in group mode online. Downloading patches and extended game mods are all the rage, so it only make sense to download the original game too (which PC users often do now). So, Play N Trade will live a short life much like video rental and trading.

    Of all business to invest in, why would you choose a product that would obviously be replaced in the near term? I’d prefer a high-end game center because many kids can’t afford the $1,500 - $3,000 for top-of-the-line gaming PCs and video cards.


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  2. # 2 Michael Webster

    I have got to agree with the previous poster - downloading would seem to whack this business concept. Both legal and illegal downloading have to be a huge problem for this business model. Look at how Video stores are getting whacked by both DVD downloads, kiosks, and monthly mail rentals. Do you want to be in Blockbuster business, today? I think not.


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  3. # 3 halohead

    I am not so sure, a Play N Trade opend about an hour from me and are busy as ever. I went to their Halo 2 tournament and it was pulled off. There were about 60 adults and kids there. Everybody seemd to be excited about the new store in town. I try to download things on my xbox360 but it never seems to work properly. I am still going to want to play the game a little before I buy it. The “demo” versions that you can get online don’t seem to work all that well. I also like to buy used games–I am a cheap-o. Finally there is an option to Gamestop/EB. In the end I would perfer selling video games and not sandwitches.


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  4. # 4 Anonymous

    Although an I’m sure an avid gamer, it’s obvious the previous poster is not very familiar with the business side of the video game industry. Having worked in the video game industry on a small business level for several years, I can tell you Play N Trade is here to stay. No one offers what they offer. Play N Trade is finally a game store by gamers for gamers, its about time. From a small business perspective, it is a very affordable opportunity. GME did over 3 Billion dollars in sales, there is no signs of a slow down in this industry and no slow down in site for Play N Trade.


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  5. # 5 nads

    wrote on March 19, 2007 @ 6:24 pm:

    Although an I’m sure an avid gamer, it’s obvious the previous poster is not very familiar with the business side of the video game industry. Having worked in the video game industry on a small business level for several years, I can tell you Play N Trade is here to stay. No one offers what they offer. Play N Trade is finally a game store by gamers for gamers, its about time. From a small business perspective, it is a very affordable opportunity. GME did over 3 Billion dollars in sales, there is no signs of a slow down in this industry and no slow down in site for Play N Trade.

    Well, he is a gamer, so if your store is “by gamers for gamers”, isn’t he exactly the person who should be most impressed with Play N Trade?


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  6. # 6 Anonymous

    …and as we all know, gamers can predict the future.

    I’ve been to the one in Alexandria and it’s awesome. No one here has yet mentioned that they sell vintage stuff.

    I got Shining Force 2 for Genesis and Secret of Mana for SNES. I know you can get emulators but it’s really not the same. They also do console and disc repair, things that no one else really does.

    Anyway, if Play N Trade goes out of business I guess I will be their last customer because I think the place is great.


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  7. # 7 anonymous

    we are debating whether to open a play n trade or a quiznos, quiznos is being offered at 50,000 price is attractive and play n trade is 150,00 to open, just doing research what do yall know about both of these franchises


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  8. # 8 Jake

    anonymous wrote on May 16, 2007 @ 12:54 pm:

    we are debating whether to open a play n trade or a quiznos, quiznos is being offered at 50,000 price is attractive and play n trade is 150,00 to open, just doing research what do yall know about both of these franchises

    Man, I don’t know — I’ve (had) also been considering taking the Play N Trade route but in my research I keep reading about stores closing. Dallas, Las Vegas, Farmington, North Carolina, 3 in Colorado Springs — out of only 60 or so stores open? Check this out: http://www.cheapassgamer.com/forums/showthread.php?p=3387721#post3387721

    I used to work in the QSR business and this is reminding me of how Boston Market was growing so explosively through focusing on selling new locations, not honing a business model that made money for the owners and within a short time the thing caved in. It was like a Panzi scheme and I’m starting to wonder if Play N Trade isn’t playing the same game — that the owners get in cheap but earn no money while the franchisor banks.


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  9. # 9 brem

    Jake wrote on September 23, 2007 @ 10:09 pm:

    anonymous wrote on May 16, 2007 @ 12:54 pm:

    we are debating whether to open a play n trade or a quiznos, quiznos is being offered at 50,000 price is attractive and play n trade is 150,00 to open, just doing research what do yall know about both of these franchises

    Man, I don’t know — I’ve (had) also been considering taking the Play N Trade route but in my research I keep reading about stores closing. Dallas, Las Vegas, Farmington, North Carolina, 3 in Colorado Springs — out of only 60 or so stores open? Check this out: http://www.cheapassgamer.com/forums/showthread.php?p=3387721#post3387721

    I used to work in the QSR business and this is reminding me of how Boston Market was growing so explosively through focusing on selling new locations, not honing a business model that made money for the owners and within a short time the thing caved in. It was like a Panzi scheme and I’m starting to wonder if Play N Trade isn’t playing the same game — that the owners get in cheap but earn no money while the franchisor banks.

    To me the Play N Trade closings aren’t as big a deal as the huge opportunity that’s slowly getting out about GameStop being about to start selling franchises. Read here: http://www.franchisepundit.com/forums/index.php/topic,177.0.html

    If choosing between a vulnerable new concept coming to the industry late in the game, with very small purchasing power in the industry (I’m in the business and trust me scale means everything for costs) versus the established, leading concept with 5K GameStop locations of buying power behind it, I’d pick buying a GameStop any day. I’ve watched a lot of others struggle to compete but you can’t catch up to GameStop’s volume cost advantages.


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  10. # 10 Anonymous

    I just learned in October/November ‘07 all 8 Play n Trade stores in Sale Lake City went under and were sold to a new owner and the Branson, MO store also closed. These added to the previous 6 recent closings makes a staggering 15% of the existing 100ish Play N Trade stores have gone under and/or been sold.

    This is an alarming track record for anyone considering purchasing a franchise. Play N Trade seems to do a great job selling franchises but once open, the stores have a devastating track record. Worst of all, the ones taking the hit are the franchisees while corporate keeps selling the overly rosy story.


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  11. # 11 T-Bone

    Michael Webster wrote on March 2, 2007 @ 7:22 pm:

    I have got to agree with the previous poster - downloading would seem to whack this business concept. Both legal and illegal downloading have to be a huge problem for this business model. Look at how Video stores are getting whacked by both DVD downloads, kiosks, and monthly mail rentals. Do you want to be in Blockbuster business, today? I think not.

    Well I do believe you make some great points in this comment I must say that you missed a very crutial point expecially for game consoles. That is that when it comes to illegal downloads of movies and music there really is no way to control who is using them. But like the first poster said most gamers play in grouped online sessions. Now I don’t know about pc’s but for a game console most online servers can detect mod chips that allow consoles to play burned games in the first place. And because the makers of these games do have the upper hand in the online world it also gives them the ability to create new ways to stop illegal use of their games. As a result the game store lives on….


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  12. # 12 Anonymous

    wrote on March 19, 2007 @ 6:24 pm:

    Although an I’m sure an avid gamer, it’s obvious the previous poster is not very familiar with the business side of the video game industry. Having worked in the video game industry on a small business level for several years, I can tell you Play N Trade is here to stay. No one offers what they offer. Play N Trade is finally a game store by gamers for gamers, its about time. From a small business perspective, it is a very affordable opportunity. GME did over 3 Billion dollars in sales, there is no signs of a slow down in this industry and no slow down in site for Play N Trade.

    They may not be slowing down but they sure are ripping people off!


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  13. # 13 Jim Coen

    I found the quote below in a Play N Trade press release (http://www.pr-inside.com/play-n-trade-video-games-launches-r444103.htm) titled “Play N Trade Video Games Launches Franchisee Advisory Board”

    “Roger Lloyd, CEO of Play N Trade. “The Play N Trade business model is franchisee-based. We have no corporate-owned stores, and are dedicated to the success of our franchisees. The FAB will provide an open forum for franchisees to offer feedback and make recommendations that will contribute to the continued enhancement of training and support, and improvement of franchisee operations.”"

    I think it’s a big red flag when a franchisor does not operate any franchise units. Installing a Franchise Advisory Board (FAB), is a good thing to do, but when the company doesn’t operate franchise units to test systems, etc., a FAB may be expected to act as that test, that’s a lot to ask of franchisees. The franchisor should have franchise units to test things on their own in addition to a FAB.

    Just an observation.

    Jim Coen


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  14. # 14 MP

    Jim Coen wrote on February 20, 2008 @ 7:57 am:

    I found the quote below in a Play N Trade press release (http://www.pr-inside.com/play-n-trade-video-games-launches-r444103.htm) titled “Play N Trade Video Games Launches Franchisee Advisory Board”

    “Roger Lloyd, CEO of Play N Trade. “The Play N Trade business model is franchisee-based. We have no corporate-owned stores, and are dedicated to the success of our franchisees. The FAB will provide an open forum for franchisees to offer feedback and make recommendations that will contribute to the continued enhancement of training and support, and improvement of franchisee operations.”"

    I think it’s a big red flag when a franchisor does not operate any franchise units. Installing a Franchise Advisory Board (FAB), is a good thing to do, but when the company doesn’t operate franchise units to test systems, etc., a FAB may be expected to act as that test, that’s a lot to ask of franchisees. The franchisor should have franchise units to test things on their own in addition to a FAB.

    Just an observation.

    Jim Coen

    NO WAY! The last thing I want to see, as a franchisee, is a franchisor running corporate stores. . . I want to know that they have in the past, but I don’t want them to currently be doing so. Why? Because, if you run a very successful store, and the franchisor has corporate stores, what is stopping them from coming in as close as possible to you? Also, a franchisor that owns stores would give themselves the best real estate, pricing, etc.


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  15. # 15 anonymous

    Play N Trade is the best thing to happen to the Video Game Industry since the NES. It’s a franchise model, which means the owners have the ability to make alot of money or screw it up. The store and everything it stands for, is the best thing out there. Why does everyone jump on the Franchisor and forget about the moron that didn’t follow their proven system? If you are going to let negative blogs affect you decision about Quiznos, or Play N Trade or any other franchise out there, Stay in your dead end job! Your too weak minded to make it anyway. Owning a franchise is for the strong minded, not the weak and pathetic.


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  16. # 16 anonymous

    wrote on November 20, 2007 @ 1:53 am:

    I just learned in October/November ‘07 all 8 Play n Trade stores in Sale Lake City went under and were sold to a new owner and the Branson, MO store also closed. These added to the previous 6 recent closings makes a staggering 15% of the existing 100ish Play N Trade stores have gone under and/or been sold.

    This is an alarming track record for anyone considering purchasing a franchise. Play N Trade seems to do a great job selling franchises but once open, the stores have a devastating track record. Worst of all, the ones taking the hit are the franchisees while corporate keeps selling the overly rosy story.

    All the stores are still open in salt lake, what are you talking about moron?


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  17. # 17 anonymous

    Jim Coen wrote on February 20, 2008 @ 7:57 am:

    I found the quote below in a Play N Trade press release (http://www.pr-inside.com/play-n-trade-video-games-launches-r444103.htm) titled “Play N Trade Video Games Launches Franchisee Advisory Board”

    “Roger Lloyd, CEO of Play N Trade. “The Play N Trade business model is franchisee-based. We have no corporate-owned stores, and are dedicated to the success of our franchisees. The FAB will provide an open forum for franchisees to offer feedback and make recommendations that will contribute to the continued enhancement of training and support, and improvement of franchisee operations.”"

    I think it’s a big red flag when a franchisor does not operate any franchise units. Installing a Franchise Advisory Board (FAB), is a good thing to do, but when the company doesn’t operate franchise units to test systems, etc., a FAB may be expected to act as that test, that’s a lot to ask of franchisees. The franchisor should have franchise units to test things on their own in addition to a FAB.

    Just an observation.

    Jim Coen

    Jim,
    You are an idiot, if you read the bio’s of the company, you will see that both the founder and Roger Lloyd both owned their own stores then franchised them so they wouldn’t compete with the franchisees! Wake Up!


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  18. # 18 anonymous

    wrote on February 19, 2008 @ 2:31 pm:

    wrote on March 19, 2007 @ 6:24 pm:

    Although an I’m sure an avid gamer, it’s obvious the previous poster is not very familiar with the business side of the video game industry. Having worked in the video game industry on a small business level for several years, I can tell you Play N Trade is here to stay. No one offers what they offer. Play N Trade is finally a game store by gamers for gamers, its about time. From a small business perspective, it is a very affordable opportunity. GME did over 3 Billion dollars in sales, there is no signs of a slow down in this industry and no slow down in site for Play N Trade.

    They may not be slowing down but they sure are ripping people off!

    If they were ripping people off, why are so many stores raving about how good they are doing? Get your facts straight before making a comment like that stupid!!!


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  19. # 19 anonymous

    wrote on November 20, 2007 @ 1:53 am:

    I just learned in October/November ‘07 all 8 Play n Trade stores in Sale Lake City went under and were sold to a new owner and the Branson, MO store also closed. These added to the previous 6 recent closings makes a staggering 15% of the existing 100ish Play N Trade stores have gone under and/or been sold.

    This is an alarming track record for anyone considering purchasing a franchise. Play N Trade seems to do a great job selling franchises but once open, the stores have a devastating track record. Worst of all, the ones taking the hit are the franchisees while corporate keeps selling the overly rosy story.

    Have you visited the stores in Salt Lake, anonymous Jack ass? They are all still open and doing well!Learn the facts before you post idiot!


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  20. # 20 anonymous

    brem wrote on September 25, 2007 @ 1:32 am:

    Jake wrote on September 23, 2007 @ 10:09 pm:

    anonymous wrote on May 16, 2007 @ 12:54 pm:

    we are debating whether to open a play n trade or a quiznos, quiznos is being offered at 50,000 price is attractive and play n trade is 150,00 to open, just doing research what do yall know about both of these franchises

    Man, I don’t know — I’ve (had) also been considering taking the Play N Trade route but in my research I keep reading about stores closing. Dallas, Las Vegas, Farmington, North Carolina, 3 in Colorado Springs — out of only 60 or so stores open? Check this out: http://www.cheapassgamer.com/forums/showthread.php?p=3387721#post3387721

    I used to work in the QSR business and this is reminding me of how Boston Market was growing so explosively through focusing on selling new locations, not honing a business model that made money for the owners and within a short time the thing caved in. It was like a Panzi scheme and I’m starting to wonder if Play N Trade isn’t playing the same game — that the owners get in cheap but earn no money while the franchisor banks.

    To me the Play N Trade closings aren’t as big a deal as the huge opportunity that’s slowly getting out about GameStop being about to start selling franchises. Read here: http://www.franchisepundit.com/forums/index.php/topic,177.0.html

    If choosing between a vulnerable new concept coming to the industry late in the game, with very small purchasing power in the industry (I’m in the business and trust me scale means everything for costs) versus the established, leading concept with 5K GameStop locations of buying power behind it, I’d pick buying a GameStop any day. I’ve watched a lot of others struggle to compete but you can’t catch up to GameStop’s volume cost advantages.

    Again, check your facts the stores in colorado are still open and the store in NC moved to another location. Your the one acting like a panzi not a ponzi!


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  21. # 21 anonymous

    anonymous wrote on May 16, 2007 @ 12:54 pm:

    we are debating whether to open a play n trade or a quiznos, quiznos is being offered at 50,000 price is attractive and play n trade is 150,00 to open, just doing research what do yall know about both of these franchises

    Look at all the lawsuits quiznos has (a ton) then look at all the suits from franchisees on Play N Trade (0) then you decide!


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  22. # 22 anonymous

    wrote on March 2, 2007 @ 1:45 pm:

    I think this concept will have legs for another 5 years, but then it will crumble. All the new game consoles and obviously the PC games are played in group mode online. Downloading patches and extended game mods are all the rage, so it only make sense to download the original game too (which PC users often do now). So, Play N Trade will live a short life much like video rental and trading.

    Of all business to invest in, why would you choose a product that would obviously be replaced in the near term? I’d prefer a high-end game center because many kids can’t afford the $1,500 - $3,000 for top-of-the-line gaming PCs and video cards.

    If you understood this business at all you would know that less than 30% of gamers are online. Don’t you think the publishers know that? Also Gamestops stock is at an all time high, don’t you think wallstreet knows more than you moron!


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  23. # 23 anonymous

    brem wrote on September 25, 2007 @ 1:32 am:

    Jake wrote on September 23, 2007 @ 10:09 pm:

    anonymous wrote on May 16, 2007 @ 12:54 pm:

    we are debating whether to open a play n trade or a quiznos, quiznos is being offered at 50,000 price is attractive and play n trade is 150,00 to open, just doing research what do yall know about both of these franchises

    Man, I don’t know — I’ve (had) also been considering taking the Play N Trade route but in my research I keep reading about stores closing. Dallas, Las Vegas, Farmington, North Carolina, 3 in Colorado Springs — out of only 60 or so stores open? Check this out: http://www.cheapassgamer.com/forums/showthread.php?p=3387721#post3387721

    I used to work in the QSR business and this is reminding me of how Boston Market was growing so explosively through focusing on selling new locations, not honing a business model that made money for the owners and within a short time the thing caved in. It was like a Panzi scheme and I’m starting to wonder if Play N Trade isn’t playing the same game — that the owners get in cheap but earn no money while the franchisor banks.

    To me the Play N Trade closings aren’t as big a deal as the huge opportunity that’s slowly getting out about GameStop being about to start selling franchises. Read here: http://www.franchisepundit.com/forums/index.php/topic,177.0.html

    If choosing between a vulnerable new concept coming to the industry late in the game, with very small purchasing power in the industry (I’m in the business and trust me scale means everything for costs) versus the established, leading concept with 5K GameStop locations of buying power behind it, I’d pick buying a GameStop any day. I’ve watched a lot of others struggle to compete but you can’t catch up to GameStop’s volume cost advantages.

    If you read GameStop’s press at all you would know they have no intention of Franchising. Even if they did, they still couldn’t offer what Play N Trade does.


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  24. # 24 Anonymous

    Wow, I like the flood of pro-Play N Trade commentary on April 10th.

    That being said, I don’t necessarily agree that Play N Trade is slowly but inevitably headed towards oblivion. Console games will always be around, primarily because it has the potential to appeal to a larger demographic. You’ve all see the Wii commercials with old people pretending to bowl. But PC gaming is a different issue. PC games typically require more in the way of hardware, but the games tend to have the potential to be better because of the hardware. But this is a double-edged sword. Consoles remain fixed, hardware-wise, for about 3 or some odd years until a new version is released. PC’s can continuously be updated (more RAM, better video cards, etc). But because the PC games are founded upon a system that can have higher requirements year by year, there are costs associated with the upkeep of these PC systems, making it less marketable as most either do not want to mess with such upkeep, or simply do not have the ability to update their machines to play the latest games. Unfortunately, that means that video game designers are increasingly targeting console systems, simply because it offers more of a return on their investment given that it has the potential to appeal to a larger demographic, leaving the PC gaming industry to wait for console ports, which traditionally have been very inferior in comparison to console versions of the same game. Ironic given the PC’s ability to have better quality games.

    So, not to make any statement on the viability of the Play N Trade as a franchise system, but video games are here to stay. In fact, there is a slew of news articles commenting on the fact that the video game industry has not been impacted by the slumping economy. I guess if it is too expensive to drive anywhere, you can just stay home and pretend to bowl.


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